Shipping
Free Shipping
Enjoy free shipping on all orders over $250. We pack each piece securely in discreet packaging to ensure safe delivery. For high-value orders, we recommend insurance for added peace of mind. Your jewelry arrives ready to wear or gift.
Order tracking
Every order includes tracking information so you can follow your package from our studio to your door. We'll provide updates throughout the shipping process. For returns, we offer prepaid labels and recommend insuring your package for its full value.
Get in touch
Have questions about our pieces, sizing, or care instructions? Our team is ready to help. Whether you need guidance choosing the perfect piece or have questions about an existing order, we're here to make your experience seamless. Contact us through the website for assistance.

Exceptional Material Quality
Every Inessa piece features carefully selected materials. Our 14K and 18K gold uses 100% reclaimed metal, while maintaining the durability you need for everyday wear. We hand-select each gemstone - from deep black onyx to brilliant diamonds - ensuring consistent quality. The result is jewelry that looks beautiful and stands the test of time.
Thoughtful Design Details
Our designs balance beauty with practicality. Secure clasps give you confidence throughout the day. Proportions are carefully considered for comfort during extended wear. Each piece works beautifully alone or layered with others. Whether dressing up or down, our jewelry adapts to your lifestyle while maintaining its elegant presence.

FAQ
How do I care for my jewelry?
Keep your pieces beautiful by avoiding harsh chemicals, chlorine, and lotions. Remove jewelry before working out or swimming. For cleaning, warm water and mild soap work perfectly - just dry thoroughly with a soft cloth. Store each piece separately in a jewelry pouch or our anti-tarnish cases to prevent scratching.
What's your return policy?
You have 30 days to return or exchange unworn items in original condition with tags and packaging. We provide prepaid return labels and process refunds within 5-7 business days. Custom or personalized pieces are final sale. Full refunds go back to your original payment method.
Are your materials ethically sourced?
Yes. We use 100% reclaimed gold and recycled silver in all our pieces. Our natural diamonds are Kimberley Process compliant, and our lab-grown diamonds are SCS-certified. We're committed to responsible sourcing across all our materials - it's part of what makes our jewelry special.
How should I store my jewelry?
Store each piece in a soft pouch or jewelry case to avoid scratches. Our cases have anti-tarnish lining that helps protect your pieces. Keep jewelry in a dry place away from sunlight. For silver, use the anti-tarnish strips we provide. Pearls need some humidity, so don't store them in ultra-dry conditions.